What shocked fans about America’s announcement (besides the fact that she was one of the main characters), is that Superstore is actually one of NBC’s highest-performing shows. According to Deadline, Superstore averaged a 1.1 rating among adults between the ages of 18 to 49 and got 3.8 million viewers in Live+7 Day Nielsen’s 2020 (which is considered really, really good). The Season 5 premiere skyrocketed to a 3.4 rating, with 7.5 million viewers across all platforms.
Deadline also reported that Superstore “continued to rank as one of NBC’s strongest digital performers, generating 50 percent of its Live+35 day 19-49 average this season from digital sources, tying [with] The Good Place as NBC’s most digital series so far this season.”
Furthermore, Superstore is the most popular streamed show on Hulu (along with Brooklyn Nine-Nine). So, the reasoning behind America’s departure can’t be due to the show’s performance. And she’s arguably a huge contributor to that.
View more information: https://www.distractify.com/p/why-is-america-ferrera-leaving-superstore